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Older People and Dementia Advocacy Service

"The advocate was very kind. She understood my problem, dealt with it promptly and got answers that I could not get."
Older People and Dementia Advocacy Service

"It is difficult to make people understand me, especially if they already have something in mind… you helped me make what I want clear…"
Older People and Dementia Advocacy Service

It can be hard to tell others if you are concerned about your treatment or care whilst using mental health services. An advocate can help you either by supporting you when you wish to voice your concerns, or by representing your concerns if you feel unable to do so. We can help you whether you are in hospital, residential or nursing care, or live in your own home.

All Mind advocacy services operate independently of the mental health or social services. You will be listened to and treated with respect. The service offers you the opportunity to talk to someone in confidence about issues relating to your treatment. We do not share information with other agencies without your permission unless you or someone else is at risk.

We will not tell you what to do or make judgements but help you to make choices and say what you want from services.

The service is open to people with all types of mental health issues including people with dementia.

The Older People and Dementia Advocacy Service can help you to:
ask questions
be heard and say what you want to say
be included in the decision making process
understand your options and make choices
be treated with respect and as an equal
know your rights

The Older People and Dementia Advocacy Service can:
support and/or represent you at meetings, care planning meetings or doctors appointment
help you to access mental health services or help refer you to other professionals e.g. solicitors or debt advisors
Provide information about community care and other support
help you to challenge a decision about your treatment or care
help you to make a complaint

Service Opening Hours
The Older People and Dementia Advocacy Service operates 9am-5pm Tuesday – Friday.

There is an answer phone for out-of-hours calls and when workers are out of the office. Please call us on 01273 66 69 56. We are based in our central office.

Project Funding
The Over 65s advocacy service is funded by Brighton and Hove Primary Care Trust and Brighton and Hove City Council Social Care and Health.

Downloads
Older People and Dementia Advocacy Leaflet adobe

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