Crisis and Help Outside 9am-5pm

  • National Suicide Prevention Helpline UK

    National Suicide Prevention Helpline UK is a helpline offering a supportive listening service to anyone with thoughts of suicide, open 24/7 on 0800 689 5652.


    Anybody is welcome to call if you need to talk.

    This can be different for everybody – some people can reach that point daily, and for some people it is a rare occurrence. Our helpline volunteers are empathic and non-judgmental, providing a space and time for you to talk about how your feeling or somebody close to you.

    The helpline is a confidential service for those aged 18 or over. For more information on confidentiality, please visit the Suicide Prevention Bristol website and click on “Confidentiality Promise”.

    If you or someone you are concerned about is in an emotional or mental health crisis that requires an urgent response, contact the person’s GP, or the GP out of hours service or call NHS on 111.

     If you have serious concerns for someone’s immediate safety then they can go to Accident and Emergency or phone the emergency services 999 for assistance.

    National Suicide Prevention Helpline UK is funded by Suicide Prevention Bristol and all calls are taken by trained volunteers.

    Find out more »
  • Southdown SWS (Staying Well Space)

    The Staying Well Space (SWS) is an out-of-hours mental health crisis prevention service, provided at Preston Park Recovery Centre in Brighton. The Staying Well service provides psychosocial support and crisis prevention planning. This includes proactively contacting clients who have been referred or self-referred to the service to build crisis plans together, increasing resilience and coping skills. Individuals can phone the service directly to self-refer for support when they feel they aren’t able to cope or feel they are headed towards a crisis point.

    You can view or download their flyer here.

    Find out more »
  • Mental Health Rapid Response Service

    The Mental Health Rapid Response Service [MHRRS] is a rapid assessment service for patients suffering from mental health problems who are at risk and may not be able to keep themselves safe, or are considering attending A+E for help with their mental health. MHRRS is available 24 hours a day, seven days a week, and health professionals, carers or patients can ring for advice. The service assesses patients, and refers them on for further support from other mental health teams where necessary. From 9am-5pm Monday to Friday patients who are already under the care of the Assessment and Treatment Service should ring their care coordinator if they need urgent support.  GP services can also assess people with mental health difficulties, and can refer for further support where it is needed.

    Find out more »
  • Samaritans (Brighton, Hove and District)

    Samaritans provide confidential emotional support to anyone who is suicidal or despairing, but you can get in touch about anything that’s troubling you, no matter how large or small the issue, you don’t have to be suicidal. Their website includes a number of videos of people and how they’ve been helped by the Samaritans and gives more information about what you can expect when you call.
    They provide a helpline for immediate support, or you can contact them by e-mail or post, or visit them at your local branch. If you wish to write to them, please use this address (the address shown further down is for the local branch):
    Freepost RSRB-KKBY-CYJK, PO Box 9090, STIRLING, FK8 2SA
    Brighton, Hove and District Branch Samaritans also train listeners in Lewes prison to support other prisoners who are in emotional distress, and visit on Monday evenings and Wednesdays to provide support.

    Find out more »
  • Sussex Mental Healthline

    The Sussex Mental Healthline is a telephone service available 24 hours a day, 7 days a week, offering support and information to anyone experiencing mental health problems including stress, anxiety and depression. The service is also available to carers and healthcare professionals. You do not need an appointment. The service offers immediate support for people experiencing distress.

    Find out more »
  • CALM (Campaign Against Living Miserably)

    CALM is a charity aiming to prevent male suicide. Offers support to men in the UK, of any age, who are down or in crisis via their telephone helpline and website. Webchat available 5pm ‘til midnight, 7 days a week.

    Find out more »
  • Emergency Duty Service (Social Care)

    Out-of-hours telephone service for East Sussex and Brighton and Hove managed by operators who pass on information to Emergency Duty Service

    Find out more »
  • Maytree Residential Respite Centre

    Maytree is a refuge for people in extreme suicidal distress and despair.  Offers a single, free, short stay of up to four nights in a non-medical setting in north London, providing support and befriending to help people get through a crisis. The service runs 24 hours a day, 365 days a year.

    Find out more »
  • MindOut Online Chat Service – Out of Hours

    The MindOut online chat service is delivered by and for LGBTQ people who can offer mental health support, advice and information and signposting and referral to other services.  The website details when the chat service will next be open, and you can leave a message if they are closed.

    Find out more »
  • PAPYRUS prevention of young suicide

    PAPYRUS is a national charity which provides help and advice to young people (up to 35 years old) who may be thinking about suicide, as well as to anyone who is worried that a young person may be thinking about suicide. Services include a confidential helpline (HOPELineUK) and useful online resources. You can also text or email for support.

    Find out more »

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