Helplines & Online Support

  • Mindline Trans+

    Mindline Trans+ is a confidential emotional, mental health support line for people who identify as Trans, Agender, Gender fluid, Non-binary, and are also here to support family members and friends and to provide signposting to other services and resources.

    The MindLine Trans+ provides a safe place to talk about your feelings confidentially. They don’t record calls nor ask for any personal details. Their listeners will try understand the multitude of feelings and concerns that may be going on for you. They are here to listen and offer our support.

    MindLine Trans+ is a national service open to callers nationwide.

    Please feel free to download and share the MindLine Trans+ Flyer or visit their Facebook and Twitter pages for service updates.

    Find out more »
  • Winston’s Wish – charity for bereaved children

    Funded by Help for Heroes, Winston’s Wish is the leading childhood bereavement charity in the UK. Supporting families after the death of loved ones, the charity has been working with bereaved children since 1992.

    The charity offers the following services:

    • A free National Helpline (08088 020 021). The line is open from Monday to Friday (except bank Holidays) between 9am and 5pm. Calls are free and confidential and are staffed by people with extensive experience of supporting families and children.
    • Online support, including an interactive young people’s section and email support.
    • Specialist publications for children/young people, parents/carers or professionals.
    • Individual, family and group work.
    • A telephone call-back counselling service.
    • Drop in groups.
    • Training and consultancy for professionals.

    We work with parents or carers to help children and young people to understand what happened whilst managing that information and the feelings and behaviours that go with it.

    Find out more »
  • Amazing Futures

    Amazing Futures is a project for 14-25 year olds with special educational needs and disabilities (SEND) in Brighton and Hove, run by Amaze.

    The project runs a mixed gender peer support group, and a group just for girls and young women. They also offer one-to-one peer support, through their Peer Support volunteers. These services are for any 14-25 year olds with SEND in Brighton and Hove.

    They also run a self-advocacy group for 16-25 year olds with learning disabilities, in partnership with Brighton and Hove SpeakOut.

    The project will also offer accessible information to young people through their website, and a series of workshops.

    Find out more »
  • My Life Brighton & Hove Online Directory

    Supported by Brighton & Hove City Council and Brighton and Hove Clinical commissioning Group, My Life is an online directory listing local Brighton and Hove as well as national organisations and services to support everyday living.

    The directory separates out services into easily navigable categories, helping you find the right organisation for your specific needs.

    Find out more »
  • AbilityNet

    Free helpline offering computer and internet support to disabled people. Home visits and factsheets also available. There is an online contact form.

    Find out more »
  • Age UK (Brighton, Hove, Portslade) – Advice line

    The Age UK phoneline offers general information and advice on a wide range of issues for older people, including welfare benefits, bereavement, legal help, information and advice on care home issues, money matters, consumer and utility bill issues and many other areas. Face to face appointments available as well.

    Find out more »
  • Alcoholics Anonymous (AA)

    Alcoholics Anonymous is an organisation enabling people to support each other to stop drinking. They are not allied with any group, cause, religious denomination or ethnic background. There are no dues or fees for AA membership.

    Alcoholics Anonymous provide a free national helpline and e-mail, run by volunteers who have experienced the problems that losing control of your drinking can bring. If you call you can ask to be put in touch with someone local to you.

    There are also many regular AA meetings throughout Brighton and Hove, in different locations and at different times, including women only, LGBT, and child-friendly groups.

    Find out more »
  • Amaze

    Amaze offers information, advice and support to parents and carers of children and young people with special educational needs and disabilities (SEND) in Brighton & Hove and East Sussex, as well as an “Amazing Futures” service for young people aged 14-25 with SEND in Brighton and Hove.

    The charity offers a wide range of services, including a telephone helpline, help with PIP forms, workshops, support groups and befriending. Their “Amazing Futures” project for young people with SEND offers one-to-one peer support activity groups for 14-25 year olds with SEND, and a self-advocacy group for 16-25 year olds with learning disabilities called the Power Group, provided in partnership with SpeakOut. You can also apply for a Compass Card through Amaze – a leisure discount card for 0-25 year olds with significant SEND in Brighton and Hove or West Sussex; or a Carers Card – a discount card for carers in Brighton and Hove.

    In addition, Amaze supports the Parent Carers’ Council (PaCC) – Brighton and Hove’s parent carer forum for families with children and young people with additional needs.

    See their website for further information about their services, and an extensive range of articles and factsheets for parent carers.

    Find out more »
  • Anxiety Alliance

    Anxiety Alliance offers support to those who experience anxiety disorders, panic attacks, phobias, or Obsessive Compulsive Disorder, together with those who wish to withdraw from tranquilizers and antidepressants. Help and support also offered to carers, family and friends.

    Find out more »
  • Association For Post-Natal Illness

    Post-natal illness, or post-natal depression, is depression experienced after childbirth – around 10% of people who give birth experience this. The Association for Post-Natal Illness provides a telephone helpline and information leaflets for people who may be experiencing this, as well as for healthcare professionals. It aims to provide support to people experiencing post-natal illness, increase public awareness of the illness and to encourage research into its cause and nature.

    There is a contact form on the website.

    If you are outside of the UK – you can contact Postpartum Support International (PSI) on the following website: Otherwise see website below.

    Find out more »

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