Our Community Advocacy Service in Brighton and Hove helps you say what you want, secure your rights, represent your interest and obtain services that you need. All our advocacy services operate independently of other mental health or health and social care services, work in partnership with you and take your side.
It can be hard to tell others if you are concerned about your treatment or care whilst using mental health services. An advocate can help, either by supporting you when you wish to voice your concerns, or by representing your concerns if you feel unable to do so.
You will be listened to and treated with respect. The service offers you the opportunity to talk to someone in confidence about issues relating to your treatment. We do not share information with other agencies without your permission unless you or someone else is at risk.
We will not tell you what to do or make judgements but help you to make choices and say what you want from services.
Who can use this service?
- Adults with mental health issues
- Adults with an undiagnosed mental health condition having difficulties accessing mental health services
- Adults living in the communities of Brighton or Hove
- Adults in a mental health unit but not detained under the mental health act (informal patients)
I couldn’t comment highly enough about this wonderful service. I have had reason to use Mind on several occasions, both in hospital and out and without it I don’t know what I would have done -- Community Advocacy Service User
The Community Advocacy Service can help you to:
- ask questions
- be heard and say what you want to say
- be included in the decision making process
- understand your options and make choices
- be treated respectfully and as an equal
- know your rights
A Community Advocate can:
- support and/or represent you at meetings, care planning meetings or Doctor’s appointments
- help you to access mental health services or help refer you to other professionals e.g. solicitors or debt advisors
- provide information about community care and other support
- help you to challenge a decision about your treatment or care
- help you to make a complaint
Mind in Brighton and Hove supports the Brighton and Hove Independent Complaints Advocacy Service (ICAS) delivered by Impetus. This is a free and independent service that can help you make a complaint about your National Health Service (NHS) care or treatment.
Service Opening Hours
The Community Advocacy Service is open Monday – Friday from 9:00am to 5:00pm although appointments can be requested out of hours if needed.