Our Mission, Vision & Values

Our Mission, Vision and Values are at the heart of everything we do.

Our Mission

Our mission is to provide a range of advice and information, advocacy and support services to empower anyone experiencing a mental health issue to live a full life and play a full part in society. We will also work to improve local services, raise awareness and promote mental health and wellbeing through a variety of means.

Our Vision

Our vision is of a society that promotes and protects good mental health for all and that treats people with experience of mental health issues fairly, positively, supportively and with respect.

Our Values

  • Empowerment: we work for the empowerment of individuals and communities and support people to contribute meaningfully to the design and provision of services to enable positive change

  • Innovation: we believe in seeking innovative responses to the needs of people with mental health issues, based on the initiatives that people want and that positively challenge the status quo

  • Partnership: we work with individuals, groups and other organisations to achieve a more integrated system of mental health provision which builds resilience and wellbeing in the community

  • Effectiveness: our skilled staff strive to meet the needs of the communities we serve with integrity and transparency

  • Valuing staff: we respect and value the skills and knowledge of our staff and volunteers. We value the diversity of our workforce and are committed to equality

  • Social Justice: we are committed to social justice and recognise that inequality of opportunity is a major cause of mental health issues. We challenge stigma and discrimination wherever we find it and defend the human and civil rights of people with mental health issues

  • Independence: our services are structurally independent from statutory organisations. Our services will be as free as possible from conflict of interest both in design and operation and our staff are free to act according to the wishes and needs of our service users